VIP Loyalty Scheme
Please allow us to introduce our special loyalty program to you. The principle is rather straightforward: the more you wager, the higher rank you earn and the more incentives and rewards you get!
The total of bets placed during the current month and the two months with the highest cumulative bet values during your most recent four months of activity determine your status. 100% of real money wagers and 10% of wagers using bonus funds are considered.
Please be aware that your status is reviewed each month and may be downgraded if the total bet amount is insufficient. You will have one calendar month to raise your total bet amount to the amount necessary to maintain your present status before your status is downgraded.
Let’s now discuss prizes. Several perks will be granted to you depending on your status:
CASHBACK
| Novice | Regular | Bronze | Silver | Gold | Platinum | Ultimate | |
|---|---|---|---|---|---|---|---|
| % CASINO | 10% | 10% | 10% | 10% | 11% | 12% | 15% |
| % LIVE DEALERS | 5% | 5% | 6% | 7% | 8% | 9% | 10% |
| % SPORT | 5% | 5% | 5% | 6% | 7% | 9% | 10% |
| Wager | x6 | x5 | x4 | x3 | x2 | x1 | x0 |
| Deposit | 100% of cashback amount | 100% of cashback amount | 50% of cashback amount | 50% of cashback amount | 25% of cashback amount | 25% of cashback amount | no deposit |
| Frequency | 1/month | 1/month | 1/month | 1/month | 1/2 weeks | 1/week | 1/week |
REBATE
| Novice | Regular | Bronze | Silver | Gold | Platinum | Ultimate | |
|---|---|---|---|---|---|---|---|
| REBATE % | 0.05% | 0.1% | 0.15% | 0.17% | 0.2% | 0.22% | 0.25% |
| Wagering | x6 | x5 | x4 | x3 | x2 | x1 | x0 |
| Frequency | 1/month | 1/month | 1/week | 1/day | anytime | anytime | anytime |
BETS REQUIRED TO ACHIEVE STATUS
| Novice | Regular | Bronze | Silver | Gold | Platinum | Ultimate | |
|---|---|---|---|---|---|---|---|
| USD | 0 | 100 | 3000 | 20 000 | 40 000 | 300 000 | 1 500 000 |
Gold-status players also receive VIP support services. Issues are resolved quickly using the most practical messengers, and your requests are given high priority position.
Platinum and Ultimate status players are given a personal manager who offers excellent customer care and 24/7 request processing.
The rebate coefficient of the game where bets have been placed is taken into account when the entire bet sum is calculated to determine a player’s status, including 500% for Sports bets, in accordance with paragraph 29.1.2 of our Terms and Conditions. This page contains all game rebate coefficients.
Rebate
By placing real money wagers, a player builds up rebate. The following formula is used to determine rebates:
Rebate = ((bet amount in US cents/100)*player status-specific rebate coefficient)*game coefficient.
For instance, a player with Ultimate status who wagers $100 in a game with a rebate coefficient of 1 will receive the following rebate: Rebate = ($10000*/$100*)*0.25*1 = $0.25 USD.
The game coefficient is initially set to the following value:
100% – slots;
500% – wagers on sports
10%: Reddog, Kazinovar, and live dealers;
5%: Video poker, roulette, baccarat, black jack, and poker.
This page has a complete list of contributions. The firm has the right to alter game contributions whenever it wants, with no previous warning.
The refund comes in the form of a no-deposit bonus. The status of the player determines the frequency of refund availability and its wagering conditions (see table above).
The maximum rebate is 1000 USD, EUR, CAD, or AUD every single bet (10000 NOK, SEK, CNY, 50000 RUB, 100000 JPY, INR, 30000 UAH, 500000 KZT, or 1000000 KRW). 1 USD, EUR, or NZD (10 NOK, 50 RUB, 100 JPY/INR, 30 UAH, 500 KZT, 1000 KRW, or 20 MXN) is the least rebate amount that can be received as a bonus. If the total amount of weekly rebates is less than the minimum amount, they are carried over to the following week until they meet the minimum requirement. The rebate will be reset if the amount does not rise to the statutory level within six months.
Calculations of rebates exclude wagers of less than 0.
1 usd, 1 eur, 1 aud, 1 cad, 1 nok, 3 uah, 5 rub, 10 jpy/inr, 50 kzt, 100 krw, and 2 mxn.
On the “Balance” area of the player’s profile, you may view the precise amount of the accumulated refund.
Players whose gift option is deactivated for any reason as well as those whose accounts are temporarily or permanently blocked are not eligible for rebate.
The rebate in the Sports area is applied once the bet has been determined. The calculation of the rebate excludes bets with final odds of less than 1.5, canceled bets, and bets that have been returned.
Cashback
Cashback is given to players who lose money during a game. The amount of the cashback and the frequency of its availability are determined by the player’s status (see table above).
The formula used to determine the cashback is as follows:
Cashback is calculated as follows: (total funds lost on casino bets * cashback value as of status) + (total funds lost on sports bets * cashback value as of status) + (total funds lost on live dealer bets * cashback value as of status)
Cashback is credited as a bonus, which a player may need to activate by making a deposit. The player’s status determines the amount of the deposit and the wagering requirements (see table above). After being credited to a player, the bonus can be activated within 72 hours. The bonus will be zeroed out if it is not enabled.
For players with Platinum and Ultimate statuses, weekly cashback availability signifies that it is credited to the player’s account every Monday.
Players whose gift option is disabled for any reason as well as those whose accounts have been temporarily or permanently blocked are not eligible for cashback.
The “Balance” part of a player’s profile contains information regarding the precise amount of accrued cashback.